Customer Service Representative
3 weeks ago
Key Responsibilities
As a Customer Service Representative at Okanagan College Campus Store, you will be responsible for delivering exceptional customer service to students, staff, and the public. Your duties will include handling customer inquiries, resolving issues, and providing accurate information to ensure customer satisfaction.Additional Responsibilities
You will also be responsible for processing cash and card payments, managing cash floats, and counting, recording, and balancing cash. You will need to maintain up-to-date knowledge of products, sales, promotions, and rewards programs to contribute to store profitability and maximize sales opportunities.Requirements
To be successful in this role, you will need to possess excellent customer service skills, a sales-driven and goal-oriented attitude, and the ability to work effectively in a team environment. You will also need to be proficient in using point-of-sale systems, Microsoft Office, and similar complex databases.About Us
Okanagan College is committed to increasing the equitable and inclusive participation of marginalized people in all aspects of college life. We welcome and encourage applications from Indigenous Peoples, Black People, members of racialized groups/visible minorities, people with disabilities, and people with diverse gender identities or expressions.How to Apply
To apply for this role, please submit your application through the Okanagan College website. We thank all applicants for their interest; however, only those selected for an interview will be contacted.-
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