Customer Service Representative/Mechanical Experience

1 month ago

Niagara Falls, Ontario, Canada U-Haul Full time

Location:

4622 Montrose Rd, Niagara Falls, Ontario L2H 1J3 Canada

We are seeking a friendly and motivated individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring that customers receive the help they need on their journeys.

Responsibilities:

  • Assist customers with U-Haul products and services
  • Use U-Scan technology to manage rentals and inventory
  • Move and hook up U-Haul trucks and trailers
  • Clean and inspect equipment on the lot
  • Answer questions and educate customers regarding products and services
  • Prepare rental invoices and accept equipment returned from rental
  • Install hitches and trailer wiring
  • Fill propane and drive a forklift
  • Participate in ongoing continuous education through U-Haul University

Requirements:

  • Valid driver's license and ability to maintain a good driving record
  • High school diploma or equivalent

Work Environment:

The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.

Physical Demands:

The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.

U-Haul is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a culture of health and wellness and offer a range of benefits to our employees, including paid holidays, vacation, and sick days, career stability, and opportunities for advancement.

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