Customer Service Representative/Mechanical Experience

1 day ago

Niagara Falls, Ontario, Canada U-Haul Full time

Location:

4622 Montrose Rd, Niagara Falls, Ontario L2H 1J3 Canada

We are seeking a friendly and motivated individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring that customers receive the help they need on their journeys.

Responsibilities:

  • Assist customers with U-Haul products and services
  • Use U-Scan technology to manage rentals and inventory
  • Move and hook up U-Haul trucks and trailers
  • Clean and inspect equipment on the lot
  • Answer questions and educate customers regarding products and services
  • Prepare rental invoices and accept equipment returned from rental
  • Install hitches and trailer wiring
  • Fill propane and drive a forklift
  • Participate in ongoing continuous education through U-Haul University

Requirements:

  • Valid driver's license and ability to maintain a good driving record
  • High school diploma or equivalent

Work Environment:

The work involves moderate risks or discomforts which require special safety precautions. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.

Physical Demands:

The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.

U-Haul is an equal opportunity employer and welcomes applications from diverse candidates. We offer a range of benefits, including paid holidays, vacation, and sick days, career stability, and opportunities for advancement.

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