Strategic Business Solutions Specialist

21 hours ago


Canada ITC Infotech Full time

We are seeking a highly skilled Business Analyst to join our team at ITC Infotech. As a key member of our Strategic engagement, you will play a vital role in solid leadership and delivery management skills.

This position offers high visibility to work with senior stakeholders to influence key decisions, collaborate with technology leaders, and be part of an enthusiastic global team.

Your responsibilities will include working closely with Product Manager/Owner and Sr Developers/Leads on documenting requirements associated with a particular initiative or EPIC.

You will develop and maintain functional specifications or "How to Use This Feature" documentation (when appropriate).

Additionally, you will manage and lead the requirements gathering sessions, create and refine detailed User Stories consistent with the High Level Requirements noted in the associated EPIC.

Elicit and document ticket dependencies, ensuring that information is tagged correctly and captured in the Dependency Huddle board.

Ensure all stories meet the agreed "Definition of Ready" before being taken into sprint planning session.

Contribute to work estimates as appropriate so that sprint planning is effective.

This position also involves partnering with Third Party Teams (internal/external), facilitating necessary conversations with teams outside of INTL, ensuring necessary tickets are created to address the requirements.

Facilitate meetings with third parties as required to ensure the work is progressing in such a way as to meet overall EPIC or Project timelines.

A key aspect of this role is process improvement, helping ensure a continual process improvement focus exists across the team, supporting an environment of experimentation and new practice trials.

Partner with peer Business Analysts to share and leverage lessons learned, always fostering a PI culture.

Other responsibilities include reviewing test plans to ensure acceptance criteria is clearly noted and ensuring they can be linked back to requirements.

When applicable, ensure third-party information is up-to-date related to scheduled maintenance windows/planned outages.

Also, quarterly planning involves reviewing initial Business and Technical 'EPIC' requirements, carrying out detailed analysis to determine solution and specific stakeholder requirements.

Analyze platform and functionality along with facilitating discussions with UX, Engineering, and external teams (CoE, SRE, Analytics) to determine solution requirements, dependencies, and risks.

Communicate findings to the Product Manager and support the updating of EPIC details and initial creation of user stories based on this analysis.



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