Merchant Solutions Business Development Specialist

6 months ago

Canada TD Bank Full time

**Merchant Solutions Business Development Specialist**:

- 416496BR

**Job Category - Primary**
- Commercial Banking

**Work Location**
- Remote Montreal

**Employment Type**
- Regular

**City**
- Montreal

**Time Type**
- Full Time

**Province/State**
- Quebec

**Hours**
- 37.5

**Workplace Model**
- Hybrid

**Pay Details**

**Department Overview**
- TD Merchant Solutions (TDMS) is a unique business within Business Banking at the forefront of many emerging trends in the financial industry, such as e-commerce, payments innovation, and strategic partnerships. TDMS provides reliable, flexible, and easy to use e-commerce and Point of Sale (POS) card payment solutions to small business, commercial, and corporate clients. TDMS is the only Canadian fully bank-owned and operated merchant acquirer, managing all debit and credit card transactions for our merchants from authorization through to clearing and settlement. This end-to-end capability is a competitive advantage for TD, uniquely enabling the bank to meet more of the financial needs of our Business Banking clients.
- As a trusted business partner, TD Merchant Solutions offers a full range of payment processing solutions and payment innovation for all types of businesses, including some of Canada's largest retailers.

**Job Details**
- The Business Development Specialist is an important Merchant-centric sales position within TD Merchant Solutions.
- TD Merchant Solutions is focused on Our Pursuit of Doubling the number of fully franchised Merchant & Business Banking clients at TD. As part of our Pursuit, we are beginning the process of rolling out a refreshed overall business strategy.
- As part of this strategy, the Business Development Specialist is a key resource in the execution of our acquisition tactics. As a trusted sales & service payments advisor who is responsible for business development activities in their assigned territory, to achieve sales targets and build an effective pipeline of future opportunities in the SMB segment.
- The Business Development Specialist will:

- Achieve sales targets by providing exceptional advice and service to each merchant and coordinating with the Regional Sales Manager to maximize opportunities within the assigned territory
- Provides exceptionally high levels of service and use effective sales techniques to position TDMS as best choice for merchants on each deal
- Growing new merchant relationships through sales lead generation, prospecting, proposals (incl RFPs), contract negotiation through to sales closing to attract new business
- Developing external business networks to increase opportunities and internal networks to fully franchise merchants with the Bank
- Employ effective business development & relationship management techniques to assist in meeting or exceeding established sales targets for the territory
- Developing and execute business plan aligned with Merchant Solutions business goals
- Supporting Merchant CEI improvement strategies and activities

**Job Requirements**
- Require strong cold calling competencies, experience, and closing ratios
- Experience working in a remote environment and comfortable being autonomous
- Self-motivated and strong work ethic
- Proven track record of business development and relationship management skills
- Thorough knowledge of marketing, sales and business and development strategies
- Experienced with CRM tools, specifically Salesforce
- Ability to impact and influence individuals at all levels of an organization
- In-depth knowledge and industry related experience in an acquiring business to deliver on comprehensive solutions to small and medium sized Merchants
- Effective organizational skills with the ability to prioritize and meet timelines
- Possess excellent verbal and written communication skills coupled with the ability to deliver effective presentations to Merchants, senior management, and business partners
- Willing to travel as required and to work variable hours driven by needs of the business

**Key Attributes**:

- Skillful communication (written and verbal), negotiation, and partnership skills to balance stakeholder input while remaining objective and resilient to reach the right outcomes
- Excellent analytical and business acumen with the capacity to work in a fast-paced environment, manage multiple deadlines and priorities, and identify/assess risks and issues
- Previous experience working in Merchant Solutions, Business Banking and/or Payments would be beneficial

**Additional Information**
- This position requires proficiency in a language other than French to support customers, employees or markets located outside the province of Quebec or who require services in a language other than French.
- Mobility required in the Greater Montreal Area

**Company Overview**

**Our Values**
At TD we're guided by our purpose is to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior

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