Assistant Department Supervisor
2 days ago
This role is responsible for supporting the Department Manager in achieving company, store, and department goals. The ideal candidate will provide exceptional customer service, assist in team development, and maintain a high level of confidentiality and trust.
Key Responsibilities- Deliver outstanding customer service and support Farm Boy's vision of a superior shopping experience.
- Assist in the development of the team by providing training, coaching, and recognition.
- Effectively communicate and support the team with product knowledge, corporate policies, and Health and Safety procedures.
- Provide floor support and supervision, including serving customers, merchandising, and maintaining department cleanliness.
- Support office management tasks, such as inventory, orders, invoices, scheduling, and payroll.
- May be required to undertake other related duties on a periodic basis.
- Typically requires a post-secondary education with a focus on business, plus a minimum of 1 year of supervisory or management experience in a similar role.
- Excellent organizational, interpersonal, and analytical skills.
- Clear and effective communication style, both written and oral.
- Good judgment and decision-making abilities while interacting with customers and Farm Boy team members.
- Ability to learn manual and automated systems/tools.
- Skilled at working in a fast-paced environment while maintaining priorities and performance.
- Flexible schedule, including weekends, evenings, and holidays.
- Fluency in English and French is an asset.
- Providing service to multiple people or departments, working under simultaneous deadlines.
- Required to stand and walk for extended periods during shifts.
- Required to lift, carry, or handle heavy objects.
- Required to adapt to temperature changes on occasion (working on the retail floor and in coolers and freezers).
Farm Boy Inc. is an equal opportunities employer and welcomes applications from diverse candidates. Accommodation is available upon request for applicants and employees with disabilities.
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