Bakery Department Supervisor
3 hours ago
Job Summary
The Bakery Department Manager is responsible for ensuring the successful operation of the bakery department, including managing staff, inventory, and customer service. This role requires strong leadership and communication skills, as well as the ability to work in a fast-paced environment.
Key Responsibilities
- Manage and motivate a team of bakery staff to achieve sales and customer service goals.
- Oversee inventory management, including ordering and receiving stock, to ensure optimal product availability and minimize waste.
- Develop and implement strategies to improve customer satisfaction and loyalty.
- Collaborate with the store manager and retail specialist to achieve sales and profit goals.
- Ensure compliance with health and safety regulations and company policies.
- Participate in store coverage rotation as a manager on duty.
Qualifications
- Typically requires completion of a post-secondary program with an emphasis in business, plus a minimum of 3 years of progressively responsible supervisory or management experience in a similar role or an equivalent combination of education and experience.
- Successful completion of a Public Health Food Handler certification, Smart Serve plus Level A First Aid and Basic CPR certification, or the commitment to complete within 6 months.
- Excellent organizational, interpersonal and analytical skills.
- Clear and effective communication style, both written and oral.
- Good judgment and decision-making abilities while communicating with customers and Farm Boy team members.
- Ability to learn manual and automated systems/tools.
- Skilled at working in a fast-paced environment while maintaining priorities and a high level of performance.
- Flexible schedule, including weekends, evenings and holidays.
- Fluency in English and French shall be considered an asset.
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