Customer Service Representative

4 weeks ago


Markham, Ontario, Canada Ontario Inc Full time
Job Title: Customer Service Clerk

We are seeking a highly skilled and customer-focused Customer Service Clerk to join our team at Ontario Inc. As a Customer Service Clerk, you will be responsible for providing exceptional customer service to our clients, resolving issues, and ensuring a positive experience for all interactions.

Work Term:
  • Permanent
Work Language:
  • English
Hours:
  • 35 hours per week
Education:
  • Secondary (high) school graduation certificate
Experience:
  • 1 year to less than 2 years
  • or equivalent experience
Responsibilities:
  • Provide exceptional customer service to clients via phone, email, and in-person
  • Resolve customer complaints and issues in a timely and professional manner
  • Answer frequently asked questions and provide information on products and services
  • Work collaboratively with the team to achieve customer satisfaction and loyalty
  • Participate in ongoing training and development to improve customer service skills
Requirements:
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks
  • Strong problem-solving and conflict resolution skills
  • Ability to maintain confidentiality and handle sensitive information
  • High school diploma or equivalent required
What We Offer:
  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment
  • The opportunity to work with a diverse and talented team
How to Apply:

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to [insert contact information].



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