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Nordic Area Director
2 months ago
We are seeking a highly motivated and experienced Nordic Area Director to lead our winter operations team at Cypress Mountain. As a key member of our management team, you will be responsible for overseeing the delivery of exceptional guest experiences in our Nordic skiing and snowshoeing areas.
Key Responsibilities:- Health and Safety: Champion and promote all OHS company policies, programs, and procedures, ensuring a safe working environment for all team members.
- Professional Development: Foster a positive and inclusive work environment, providing opportunities for team members to grow and develop their skills.
- Customer Service: Lead the team in delivering exceptional guest experiences, responding to inquiries and resolving issues in a timely and professional manner.
- Financial Management: Monitor and expand revenue streams, managing operating costs and labor to achieve business objectives.
- Operations Management: Provide oversight and coordination of operations, ensuring maximum efficiency and effectiveness.
- Excellent interpersonal and communication skills.
- Strong project management and leadership skills.
- Ability to work in a fast-paced environment and adapt to changing circumstances.
- Proficient in MS Office and other computer systems and applications.
- High school diploma or equivalent.
- 4+ years of relevant management experience in the ski industry.
- Nordic skiing experience an asset.
- Competitive salary: $80,000/annually (prorated).
- Benefits package.
- Annual bonus program.
- Seasons pass and all-mountain access.
- Season pass(es) for immediate family.
- Retail and food discounts.