Executive Operations Manager

1 week ago


Mississauga, Ontario, Canada Ontario Racquet Club Full time

The Ontario Racquet Club is seeking a seasoned Executive Operations Manager to spearhead the day-to-day operations of our esteemed institution. Reporting directly to the Chief Operating Officer, this dynamic professional will play a pivotal role in ensuring seamless execution of our vision and strategy.

Key Responsibilities
  • Operational Leadership: Collaborate with the COO to develop departmental budgets and establish service standards.
  • Member Engagement: Serve as the primary point of contact for member complaints and feedback, fostering positive experiences for all members and guests.
  • Financial Oversight: Aid in preparing departmental budgets and monitor expenditures, ensuring COO approval for required expenses.
  • Staff Management: Supervise and support staff with training, guidance, and performance management, conducting scheduling and monitoring activities as necessary.
  • Facility Management: Inspect Club facilities and services for compliance with health, safety, and licensing regulations, supervising maintenance activities including renovations and supply management.

This exceptional opportunity is ideal for a results-driven individual with a passion for delivering exceptional customer experiences and driving business growth. If you possess strong leadership and management skills, excellent interpersonal and communication abilities, and a keen eye for detail, we encourage you to apply.



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