Client Services Coordinator

4 weeks ago


Calgary, Alberta, Canada Vive Artistic Nails & Spa Full time
Position Overview

We are seeking a dedicated Client Services Coordinator to join our team at Vive Artistic Nails & Spa. This role is essential in ensuring a welcoming atmosphere for our clients and providing exceptional service.

Qualifications
  • Education: Completion of secondary (high) school graduation certificate
  • Experience: Willingness to learn; training will be provided
Work Environment

The position is based in a vibrant spa setting, where you will engage with clients and contribute to their overall experience.

Key Responsibilities
  • Welcome clients and guide them to the appropriate service areas
  • Offer essential information to clients and the general public
  • Collect and manage information necessary for effective customer service
  • Operate the telephone system efficiently
  • Document and communicate important information
  • Manage appointment scheduling and confirmations
  • Keep accurate work records and logs
  • Handle payment transactions
  • Perform administrative tasks, including filing and mail distribution
  • Answer phone calls and relay messages
  • Calculate billing amounts
  • Assist with directory inquiries
  • Deliver outstanding customer service
Work Conditions
  • Fast-paced environment requiring attention to detail
  • Work Term: Permanent
  • Work Language: English
  • Hours: 30 to 40 hours per week


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