General Merchandise Specialist

6 days ago

Winnipeg, Manitoba, Canada The North West Company Full time
About the Role

We are seeking a highly skilled and experienced General Merchandise Specialist to join our team at The North West Company. As a key member of our operations team, you will play a critical role in achieving our divisional financial performance targets while ensuring the consistent execution of operating standards and programs.

Key Responsibilities
  • Category Management: Direct and monitor the delivery of selling and merchandising programs in the General Merchandise categories, ensuring alignment with company goals and objectives.
  • Data Analysis: Develop and provide analysis of category, department, business unit, and item-level data, including sales, sell-thru, inventory turns, shrink, and gross margin data.
  • Communication and Collaboration: Act as a focal point and conduit for senior management, category managers, and marketing staff in the communication of feedback on initiatives, promotions, and selling opportunities.
  • Training and Development: Work with the Training and Development team to deliver training programs and support the development of training material and standard operating procedures (SOPs) that deliver operational excellence, enhance the customer value offer, reduce shrink, and increase productivity.
  • Market Knowledge and Insights: Develop detailed competitor and market knowledge and insights that lead to superior execution of sales and profit growth opportunities related to products and assortments, seasonal programs, store layout and product flow, inventory and sales budgeting and planning, truckload and event selling opportunities.
  • Travel and Audits: Travel to markets to assess performance, train and coach staff, and perform audits to ensure the delivery and superior execution of merchandising programs, in-stock performance, shrink management, operating standards, promotional programs, inventory management practices, and pricing policies.
Requirements
  • Category Management Experience: 2 or more years of category management experience, retail specialist, department/store/district manager, or combination of or equivalent experience preferred.
  • Leadership and Management Skills: Demonstrated leadership skills, experience managing people and process in a distributed workforce setting is an asset.
  • Technical Skills: Specific knowledge and experience working with Microsoft products with an emphasis on Microsoft Excel, market awareness, and a strong retail perspective.
  • Analytical and Problem-Solving Skills: Strong analytical and problem-solving skills, ability to analyze specific details and components of a problem without losing perspective of the bigger picture.
  • Interpersonal and Communication Skills: Exceptional interpersonal and communication skills with proven team player abilities.
  • Flexibility and Travel: Flexibility to travel on short notice and for periods of up to 10 consecutive days.
About The North West Company

The North West Company is a leading retailer to under-served rural communities and urban neighborhood markets in the following regions: Northern Canada, Western Canada, rural Alaska, the South Pacific islands, and the Caribbean. Our stores offer a broad range of products and services with an emphasis on food. Our value offer is to be the best local shopping choice for everyday household and local lifestyle needs.

We create a collaborative and constructive culture by:

  • Being Enterprising
  • Committing to our Customer
  • Working with Passion
  • Leading and Developing Others
  • Demonstrating Respect and Inclusivity
  • Building Trust

The North West Company is committed to inclusion and diversity and encourages applications from all candidates, including but not limited to: all religions and ethnicities, LGBTQ2s+, BIPOC, and persons with disabilities.

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