Retail Sales Manager
3 weeks ago
Job Title: Retail Sales Manager
Job Summary: We are seeking a highly motivated and experienced Retail Sales Manager to join our team at Forest City Surplus. As a Retail Sales Manager, you will be responsible for leading our retail sales team and driving sales growth through effective leadership, customer service, and merchandising strategies.
Key Responsibilities:
- Direct and control daily operations of the retail sales team
- Plan and organize daily operations to meet sales targets and customer needs
- Manage staff and assign duties to ensure efficient and effective sales operations
- Implement price and credits policies to drive sales growth and customer satisfaction
- Determine staffing requirements to meet sales demands and customer needs
- Resolve issues that may arise, including customer requests, complaints, and supply shortages
- Recruit, hire, and supervise staff and/or volunteers to ensure a high-performing sales team
- Conduct performance reviews to ensure staff are meeting sales targets and customer needs
Work Environment:
- Work in a fast-paced retail environment with a focus on customer service and sales growth
- Work with a diverse team of sales staff and management to achieve sales targets and customer satisfaction
- Work in a dynamic and ever-changing retail environment with new products and promotions regularly
Requirements:
- 3 years to less than 5 years of experience in retail sales management
- Secondary (high) school graduation certificate
- Excellent communication and leadership skills
- Ability to work in a fast-paced retail environment
- Ability to lead and motivate a team of sales staff
What We Offer:
- Commission-based sales incentives
- Group insurance benefits
- Free parking available
- 35 hours per week
- Permanent work term
- Work Language: English
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