Retail Sales Manager

3 weeks ago


London, Ontario, Canada Forest City Surplus Full time

Job Title: Retail Sales Manager

Job Summary: We are seeking a highly motivated and experienced Retail Sales Manager to join our team at Forest City Surplus. As a Retail Sales Manager, you will be responsible for leading our retail sales team and driving sales growth through effective leadership, customer service, and merchandising strategies.

Key Responsibilities:

  • Direct and control daily operations of the retail sales team
  • Plan and organize daily operations to meet sales targets and customer needs
  • Manage staff and assign duties to ensure efficient and effective sales operations
  • Implement price and credits policies to drive sales growth and customer satisfaction
  • Determine staffing requirements to meet sales demands and customer needs
  • Resolve issues that may arise, including customer requests, complaints, and supply shortages
  • Recruit, hire, and supervise staff and/or volunteers to ensure a high-performing sales team
  • Conduct performance reviews to ensure staff are meeting sales targets and customer needs

Work Environment:

  • Work in a fast-paced retail environment with a focus on customer service and sales growth
  • Work with a diverse team of sales staff and management to achieve sales targets and customer satisfaction
  • Work in a dynamic and ever-changing retail environment with new products and promotions regularly

Requirements:

  • 3 years to less than 5 years of experience in retail sales management
  • Secondary (high) school graduation certificate
  • Excellent communication and leadership skills
  • Ability to work in a fast-paced retail environment
  • Ability to lead and motivate a team of sales staff

What We Offer:

  • Commission-based sales incentives
  • Group insurance benefits
  • Free parking available
  • 35 hours per week
  • Permanent work term
  • Work Language: English

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