Agent de relation client expertise
5 days ago
Description du poste
L'expérience client est au cœur des valeurs de la TD Canada Trust. Nous recherchons un collaborateur dynamique pour aider nos clients à atteindre leurs objectifs financiers en leur proposant des solutions personnalisées.
Fonctions clés
- Procéder aux transactions bancaires avec précision et fournir une expérience client exceptionnelle;
- Déterminer les besoins des clients et recommander des solutions adaptées;
- Répondre et résoudre les préoccupations des clients en utilisant les procédures standardisées;
- Atteindre les objectifs assignés et les objectifs commerciaux en promouvant les solutions bancaires et en réalisant les processus commerciaux de manière rapide et précise;
- Établir des relations personnelles avec les clients pour les informer et les conseiller sur les solutions et les processus bancaires.
Compétences et qualifications requises
- Diplôme d'études secondaires ou plus et/ou 1+ an d'expérience pertinente;
- Titre universitaire ou équivalent, un atout;
- Des compétences fortes en administration, organisation, planification et gestion du temps pour travailler dans un environnement de travail rapide;
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