Agent de relation client expertise

5 days ago


Penticton, British Columbia, Canada TD Full time

Description du poste

L'expérience client est au cœur des valeurs de la TD Canada Trust. Nous recherchons un collaborateur dynamique pour aider nos clients à atteindre leurs objectifs financiers en leur proposant des solutions personnalisées.

Fonctions clés

  • Procéder aux transactions bancaires avec précision et fournir une expérience client exceptionnelle;
  • Déterminer les besoins des clients et recommander des solutions adaptées;
  • Répondre et résoudre les préoccupations des clients en utilisant les procédures standardisées;
  • Atteindre les objectifs assignés et les objectifs commerciaux en promouvant les solutions bancaires et en réalisant les processus commerciaux de manière rapide et précise;
  • Établir des relations personnelles avec les clients pour les informer et les conseiller sur les solutions et les processus bancaires.

Compétences et qualifications requises

  • Diplôme d'études secondaires ou plus et/ou 1+ an d'expérience pertinente;
  • Titre universitaire ou équivalent, un atout;
  • Des compétences fortes en administration, organisation, planification et gestion du temps pour travailler dans un environnement de travail rapide;


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