Special Orders Coordinator

3 weeks ago

Ingersoll, Ontario, Canada Marwood Full time

About Marwood

Marwood International Inc. is a full-service, award-winning Tier I and 2 automotive OEM structural components and modular assembly supplier, focusing on waste elimination and light-weighting initiatives from prototypes to full volume products to end of life service parts throughout Canada, US and Japan.

We are a well-established Canadian-owned manufacturing company with over 30 years of experience in the industry.

Our Values

  • Community-oriented
  • Focused on health and wellness

What We Offer

  • Competitive pay plus premiums
  • GREAT benefits and perks: dental, medical and vision coverage, outstanding pension plan and more
  • Company-provided uniforms

Your Role and Responsibilities

Responsibilities:

  • Coordinate and ship all service and non-production parts to ensure 100% customer on-time delivery
  • Communicate with other departments regarding inventory needed and/or part issues
  • Pack shipments to customer specifications
  • Create Bills of Lading, customs paperwork and schedule freight carriers
  • Maintain an orderly and accurate service parts inventory
  • Coordinate and ship all special orders including supporting ship notices for non-production shipments being exported
  • Order shipping supplies such as packaging, boxes, foam wrapping etc. to support service and special orders
  • Track container shortages for all necessary customers
  • Obtain SMART numbers and other customer requirements for container shortages
  • Complete supporting documentation for container shortages
  • Enter container receipts/BOL into required customer systems
  • Assist Production when required to gather equipment/tools to run service parts
  • Be familiar and properly utilize all customer portals and/or applications that are relevant to executing this role effectively
  • Raise awareness if there is a quality concern but are not quality control
  • All other relevant duties as assigned

Key Requirements:

  • Minimum Grade 12 Diploma or equivalent of education
  • College/University degree preferred but not required
  • Excellent organization, planning, communication and interpersonal skills
  • Valid Drivers' License & Valid Forklift License (or a willingness to obtain)
  • Excellent written and verbal communication skills
  • Proficient in Microsoft Office suite products Extremely detail oriented
  • Capable of working independently or in teams and ability to work under pressure
  • Capable of making decisions and not afraid to ask questions
  • Positive and professional attitude and willingness to learn and grow
  • Knowledge of procedures, policies and MOS's

Marwood is committed to creating a diverse and inclusive company culture. As an equal opportunity employer, all qualified candidates will receive consideration for employment without regards to disability, sex, race, gender identity, sexual orientation, religion, national origin, age, or any other protected status under applicable legislation.

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