Food Service Team Lead

2 weeks ago


Ingersoll, Ontario, Canada SUBWAY SANDWICHES Full time

Job Title: Food Service Supervisor

About the Role:

We are seeking a skilled Food Service Supervisor to join our team at SUBWAY SANDWICHES. As a Food Service Supervisor, you will be responsible for overseeing the daily operations of our kitchen, ensuring that food and service meet our high quality standards.

Key Responsibilities:

  • Requisition food and kitchen supplies to maintain a well-stocked kitchen.
  • Supervise and coordinate the activities of staff who prepare and portion food, ensuring that tasks are completed efficiently and effectively.
  • Train staff in job duties, sanitation, and safety procedures to maintain a safe and healthy work environment.
  • Ensure that food and service meet quality control standards by conducting regular quality checks and addressing any issues promptly.
  • Address customer complaints or concerns in a professional and courteous manner.
  • Prepare and submit reports to management on a regular basis.
  • Prepare food order summaries for the chef to ensure that orders are accurate and complete.
  • Supervise and check the delivery of food trolleys to ensure that food is delivered to customers in a timely and efficient manner.

Personal Suitability:

  • Client focus: Provide excellent customer service and ensure that customers receive a high-quality dining experience.
  • Efficient interpersonal skills: Communicate effectively with staff, customers, and management to ensure that tasks are completed efficiently and effectively.
  • Flexibility: Be flexible and adaptable in a fast-paced kitchen environment.
  • Team player: Work collaboratively with staff to achieve common goals and objectives.
  • Initiative: Take initiative to identify and address any issues that may arise in the kitchen.
  • Dependability: Be reliable and dependable in your work, ensuring that tasks are completed on time and to a high standard.

Work Environment:

  • Work Term: Permanent
  • Work Language: English
  • Hours: 40 hours per week


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