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Customer Service Supervisor

2 months ago

Vaughan, Ontario, Canada New Age Granite And Marble Ltd. Full time
About the Role

We are seeking a highly skilled Customer Service Supervisor to join our team at New Age Granite And Marble Ltd. As a key member of our customer-facing team, you will be responsible for coordinating, assigning, and reviewing work to ensure exceptional customer service.

Key Responsibilities
  • Work Coordination: Co-ordinate and assign tasks to ensure efficient workflow and meet customer needs.
  • Performance Review: Regularly review work to identify areas for improvement and provide constructive feedback.
  • Communication: Develop and maintain excellent oral and written communication skills to effectively interact with customers and team members.
Personal Qualities
  • Excellent Communication: Possess excellent oral and written communication skills to effectively interact with customers and team members.
  • Teamwork: Demonstrate strong teamwork and collaboration skills to achieve customer satisfaction.
Benefits
  • Dental Plan: Enjoy comprehensive dental coverage as part of our employee benefits package.
  • Health Care Plan: Receive comprehensive health care coverage to ensure your well-being.
  • Permanent Work Term: Enjoy a permanent work term with opportunities for growth and development.
  • English Language: Work in a predominantly English-speaking environment.
  • Hours of Work: Work 35 hours per week in a fast-paced customer service environment.