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IT Business Relationship Manager

2 months ago

Montreal, Quebec, Canada WSP Canada Full time
Job Title: IT Business Relationship Manager

We are seeking an experienced IT Business Relationship Manager to join our team at WSP Canada. As a key member of our organization, you will be responsible for building and maintaining strong relationships with our business stakeholders, ensuring that our IT services and solutions align with their needs and goals.

Key Responsibilities:
  • Develop and maintain strong relationships with business stakeholders, including executive sponsors and IT leaders
  • Understand business and IT strategies, goals, and challenges, and identify opportunities for improvement
  • Support the management of corporate demands, service escalations, and executive engagement
  • Communicate the value and impact of IT services to business stakeholders, enhancing understanding and support for business initiatives
  • Drive business requirements gathering, documentation, and prioritization for each new initiative, translating business needs into high-level requirements
  • Collaborate with Regional IT Business Partners to ensure visibility on global initiatives
  • Ensure business initiatives comply with global IT policies, standards, and regulatory requirements
  • Support the development of key performance indicators (KPIs) that link IT service delivery and project outcomes with business performance objectives
Requirements:
  • Bachelor's degree in Information Technology, Engineering, Finance, Business Administration, or a related field
  • 5+ years of experience in a BRM or Business Analyst role
  • Strong customer awareness and a proven track record of ensuring stakeholder inclusivity
  • Ability to quickly gain the confidence of the business and colleagues through excellent communication and influencing skills
  • Proven experience in IT business relationship management and IT service delivery
  • Strong understanding of IT organization
  • Exceptional communication and negotiation skills, capable of articulating the value of technology investments in terms of business outcomes
  • Experience with project management methodologies
  • Familiarity with IT governance, compliance, and risk management
  • Ability to translate business needs into technical requirements
  • Ability to build strong business cases
  • Strong problem-solving and analytical skills
What We Offer:
  • Attractive pay and flexible work options
  • Great corporate culture and comprehensive employee-focused benefits
  • Opportunities for career growth and professional development
  • A collaborative and inclusive work environment

We are committed to diversity, equity, and inclusion, and we welcome applications from qualified candidates from diverse backgrounds. If you are a motivated and experienced IT Business Relationship Manager looking for a new challenge, please submit your application.