Customer Service Banking Specialist

2 days ago


Peterborough, Ontario, Canada Royal Bank of Canada Full time
Company Overview

Royal Bank of Canada is a leading financial institution dedicated to delivering trusted advice and helping our clients thrive.


Salary

The estimated salary for this position ranges from $40,000 to $60,000 per year, depending on experience and qualifications. This competitive compensation package also includes bonuses and flexible benefits.


Job Description

We are seeking a highly motivated Customer Service Banking Specialist to join our team in Peterborough, Ontario. In this role, you will be responsible for providing exceptional client service and support, maximizing each client interaction, and collaborating with RBC partners to help clients achieve their goals.


Key Responsibilities:
  • Proactively engage with clients in all areas of the branch and in the community, uncovering banking needs and providing help and advice
  • Focus on client education and demonstration, leveraging technology to deliver a memorable client experience
  • Respond to client-initiated contact, assisting them with a full range of financial transactions

Required Skills and Qualifications:
  • Demonstrated passion for putting clients first, as well as success in a hands-on, target-driven sales environment
  • Problem-solving and people skills, with the ability to build strong relationships and proactively connect with clients
  • Flexibility, eagerness to learn, strong personal ethics, and a hunger for success

Benefits:
  • A comprehensive Total Rewards Program including competitive compensation, bonuses, and flexible benefits
  • Continued opportunities for career advancement
  • World-class sales training, coaching, and development opportunities


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