Operations Manager

2 weeks ago


Waterloo, Ontario, Canada Tim Hortons Full time
Job Title: Operations Manager

Job Summary:
We are seeking an experienced Operations Manager to join our team at Tim Hortons. As an Operations Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring that all tasks are completed efficiently and effectively.

Key Responsibilities:

* Determine the type of services to be offered and implement operational procedures
* Balance cash and complete balance sheets, cash reports, and related forms
* Conduct performance reviews
* Cost products and services
* Enforce provincial/territorial liquor legislation and regulations
* Organize and maintain inventory
* Ensure health and safety regulations are followed
* Negotiate arrangements with suppliers for food and other supplies
* Negotiate with clients for catering or use of facilities
* Participate in marketing plans and implementation
* Address customers' complaints or concerns
* Provide customer service
* Plan, organize, direct, control, and evaluate daily operations

Requirements:

* 7 months to less than 1 year of experience
* Permanent employment
* English as the primary language of work
* 35 to 40 hours of work per week

Work Environment:

* Fast-paced environment
* Work under pressure

Personal Suitability:

* Accurate
* Client focus
* Flexibility
* Organized
* Reliability
* Team player
* Ability to multitask
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