Operations Manager

7 hours ago


Waterloo, Ontario, Canada Tim Hortons Full time
Job Title: Assistant Manager

We are seeking a highly motivated and organized Assistant Manager to join our team at Tim Hortons. As an Assistant Manager, you will play a key role in ensuring the smooth operation of our restaurant, providing exceptional customer service, and leading a team of dedicated employees.

Key Responsibilities:
  • Operations: Assist in managing daily restaurant operations, including inventory management, cash handling, and maintaining a clean and safe environment.
  • Customer Service: Provide excellent customer service, ensuring that every guest has a positive experience in our restaurant.
  • Team Leadership: Lead and motivate a team of employees, providing guidance and support to ensure they have the tools and resources needed to succeed.
  • Marketing and Sales: Assist in implementing marketing and sales strategies to drive sales and increase customer engagement.
  • Financial Management: Assist in managing restaurant finances, including budgeting, forecasting, and controlling costs.
Requirements:
  • Secondary (high) school graduation certificate
  • 7 months to less than 1 year of experience in a restaurant or retail environment
  • Ability to work in a fast-paced environment and multitask
  • Excellent communication and leadership skills
  • Ability to work under pressure and meet deadlines
Work Environment:

Our restaurant is a fast-paced and dynamic environment where no two days are the same. As an Assistant Manager, you will be expected to work a variety of shifts, including mornings, afternoons, evenings, and weekends.

What We Offer:
  • A competitive salary and benefits package
  • Opportunities for career advancement and professional growth
  • A fun and dynamic work environment
  • Recognition and rewards for outstanding performance

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