Store Director

10 hours ago


Montreal, Quebec, Canada Trek Bicycle Canada ULC Full time
Overview

Trek Bicycle Canada ULC is a dynamic retail environment where customer service and sales performance are paramount.

Salary

$60,000 - $80,000 per annum based on experience.

Job Description

We are seeking an exceptional Store Manager to lead our team in achieving outstanding sales results. The successful candidate will be responsible for driving sales growth, ensuring exceptional customer service, and maintaining a visually appealing store environment.

Responsibilities

Financial Performance:

  • Actively work the sales floor to achieve sales goals, interacting with customers and employees to deliver exceptional customer service.
  • Be one of the top two sales performers in the store, leading staff in delivering world-class customer service and meeting financial targets.
  • Participate in budgeting processes, quarterly reviews, and other meetings as necessary.

Staff Performance:

  • Organize and implement staff training programs, covering sales, merchandising, Daily Task List, Ascend POS, Ascend Analytics, and product knowledge.
  • Validate training through active role-playing, Trek University, secret shop reviews, and direct observation.
  • Conduct bi-weekly leadership meetings to review past performance and plan future weeks.

Store Merchandising and Operations:

  • Participate in store merchandising to create a professional, accessible shopping experience, including sorting, straightening, and setting up displays.
  • Monitor store supplies and order additional supplies as needed.
  • Export daily files into QuickBooks at least once per week.

Human Resources:

  • Take part in all aspects of human resources and staffing, including interviewing potential employees, completing paperwork, creating schedules, and implementing discipline.
Benefits

Trek Bicycle Canada ULC offers a comprehensive benefits package, including:

  • Flexible and fun company culture
  • Supplemental health care
  • Dental insurance, Vision insurance
  • Free Life insurance & optional term life insurance
  • Competitive vacation package
  • RRSP matching plan
  • 12 weeks of maternity leave with 100% pay
  • Flexible holiday schedule – 9 statutory holidays
  • Employee discounts on all products

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