Customer Service Representative

7 days ago


Port Colborne, Ontario, Canada Tim Hortons | Shantine Ltd. Full time

We are seeking a Customer Service Representative to join our team at Tim Hortons in Port Colborne. As a key member of our team, you will be responsible for providing exceptional guest experiences and ensuring that every interaction with our customers is positive and memorable.

Job Description:

About Us:

Tim Hortons is a leading quick-service restaurant chain in Canada, operating over 4,000 locations across the country. We pride ourselves on serving high-quality food and beverages, including our iconic Original Blend coffee, Double-Double coffees, Donuts, and Timbits.

Job Summary:

This part-time opportunity is ideal for students or individuals looking for flexible scheduling. As a Customer Service Representative, you will be the face of our brand, interacting with guests, taking orders, and preparing food and beverages to meet their needs.

Responsibilities:

  • Greet and welcome guests, providing exceptional customer service
  • Take orders and prepare food and beverages to meet guest expectations
  • Operate point-of-sale systems and process transactions accurately and efficiently
  • Maintain a clean and safe work environment, adhering to health and safety standards
  • Work collaboratively with team members to achieve sales goals and provide excellent guest experiences

Requirements:

To succeed in this role, you must have:

  • Excellent communication and interpersonal skills
  • Able to work effectively in a fast-paced environment
  • Basic math skills and accuracy when handling cash and credit transactions
  • Able to lift up to 25 pounds and stand for long periods

Benefits:

As a valued member of our team, you can expect:

  • Flexible scheduling to accommodate your academic or personal schedule
  • Ongoing training and development opportunities to enhance your skills and knowledge
  • A fun and dynamic work environment with opportunities to grow and advance your career

Compensation:

The estimated hourly wage for this position is $14-$16 per hour, depending on experience and qualifications. Please note that this is an estimate and may vary based on individual circumstances.

Why Join Our Team?

At Tim Hortons, we value our employees and strive to create a positive and inclusive work environment. As a part-time Customer Service Representative, you will have the opportunity to develop new skills, work with a talented team, and contribute to the success of our brand. If you're passionate about delivering exceptional guest experiences and working in a fast-paced environment, we encourage you to apply for this exciting opportunity.



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