Application Support Specialist

6 days ago


Montreal, Quebec, Canada DRW Full time

Job Summary

DRW is a leading trading firm seeking a skilled Application Support Specialist to join our team. As a key member of our technology department, you will be responsible for providing mission-critical support for our proprietary trading applications.

Key Responsibilities

  • Deliver flawless production support, software deployment, and configuration to ensure seamless trading operations.
  • Provide technical support during trading operations to resolve issues affecting mission-critical trading applications.
  • Analyze trading strategies together with the traders and research teams to identify areas for improvement.
  • Collaborate with software developers to resolve technical issues and implement new features.

Requirements

  • Experience in application support and technical troubleshooting.
  • Knowledge of networking fundamentals, including multicast, TCP, and routing.
  • Basic scripting skills, such as Python, PowerShell, or Bash.
  • Experience working in Linux and/or Windows environments.
  • Strong analytical and problem-solving skills.
  • Excellent written and verbal communication skills.
  • Ability to handle high-pressure situations and meet deadlines.

Preferred Qualifications

  • Previous experience in financial markets or with financial trading applications.
  • Experience with configuration management tools, such as Chef and Ansible.
  • Experience with Docker containers and monitoring suites, such as Splunk, Kibana, and Grafana.

What We Offer

  • A dynamic and challenging work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.
  • A recognition as one of Canada's Best Employers.


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