Application Support Specialist
7 days ago
We are seeking a highly skilled Application Support Specialist to join our team at Desjardins. As an Application Support Analyst, you will play a critical role in ensuring the smooth operation of our business applications, providing top-notch support to our clients and internal stakeholders.
Key Responsibilities- Analyze and Diagnose Issues: Utilize your analytical skills to identify and resolve complex technical issues, ensuring minimal downtime and maximum productivity.
- Develop and Implement Solutions: Collaborate with cross-functional teams to design and implement effective solutions to meet the evolving needs of our business.
- Provide Expert Support: Serve as a subject matter expert, providing guidance and support to users of our business applications, ensuring they have the necessary tools and resources to succeed.
- Contribute to Business Growth: Contribute to the development of business strategies, identifying opportunities for process improvements and implementing changes to drive business growth.
- Education: Bachelor's degree in a related field, such as Computer Science, Information Technology, or Business Administration.
- Experience: Minimum of two years of relevant experience in application support, technical support, or a related field.
- Language Skills: Intermediate knowledge of English, with the ability to communicate effectively with internal and external stakeholders.
- Knowledge and Skills: Strong analytical and problem-solving skills, with the ability to work in a fast-paced environment and prioritize multiple tasks.
At Desjardins, we are committed to creating a workplace that values diversity, equity, and inclusion. We believe in fostering a culture of respect, empathy, and understanding, where everyone feels valued and supported. If you are passionate about delivering exceptional customer service and contributing to a dynamic team, we encourage you to apply for this exciting opportunity.
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