Senior Digital Product Strategist

2 weeks ago

Toronto, Ontario, Canada Scotiabank Full time

Role Overview


As a Senior Digital Product Strategist at Scotiabank, you will be responsible for leading the definition of a multi-year vision, strategy, and roadmap for owning areas and creating/maintaining a detailed prioritized product backlog.


Key Responsibilities:



  • Collaborate in the initial and continuous discovery of what true conversational banking is and how it will evolve and shape the way we bank.
  • Leverage customer insights from user experience research and analytics to iteratively drive continuous solution improvement.
  • Establish a close relationship with business lines to understand the business direction and use that as one of the inputs to prioritize their roadmap.
  • Facilitate problem-solving as required, working closely with design, development, and delivery teams on implementation challenges.
  • Engage day-to-day with the scrum teams, writing and clarifying user stories, participating in sprint planning and reviews, backlog grooming, and prioritization.
  • Engage with analytics teams to establish, measure, and analyze key performance indicators (KPIs) for new features.
  • Understand and keep up to date with emerging technologies, trends, and innovative solutions, especially in the mobile space being implemented across the industry.
  • Coach team members and help with their development and desired outcomes as required.
  • Manage and mentor a team of product managers, providing guidance, support, and professional development opportunities.
  • Conduct performance reviews, set goals, and provide feedback to ensure team members are meeting their objectives and growing in their roles.

Requirements:



  • 5+ years of experience working as a product manager shipping consumer-facing software solutions; experience with digital help & support technologies and collaboration platforms is a great asset.
  • Strong verbal and written communication skills with the ability to engage and influence stakeholders at different levels in the organization.
  • Experience in hiring, coaching, and leading product managers.
  • Strong problem solver with the ability to influence and inspire a cross-functional team to reach ambitious goals.
  • Curious and experimental mindset to drive innovation amidst uncertainty.
  • Excellent organizational and analytical skills with strong attention to detail.
  • Experience with Agile methodologies, preferably Scrum.
  • Technical knowledge with an understanding of systems, design, and architecture.

What We Offer:



  • Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank.
  • Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone.
  • Upskilling through online courses, cross-functional development opportunities, and tuition assistance.
  • Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
  • Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more.

 


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