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Service Advisor
2 months ago
We are seeking a highly skilled Service Advisor to join our team at Metro Chrysler Ltd. As a Service Advisor, you will be responsible for providing exceptional customer service and ensuring that our customers receive the best possible experience.
Key Responsibilities- Customer Service: Answer written and oral inquiries, address customers' complaints or concerns, and provide information to customers.
- Service Coordination: Arrange for billing for services, explain the type and cost of services offered, and maintain records and statistics.
- Client Feedback: Obtain and examine all relevant information to assess client feedback, enquiries, and complaints in the delivery of meaningful information and services.
- Work Environment: Work in a fast-paced environment, under pressure, and with attention to detail.
- Education: Secondary (high) school graduation certificate or equivalent experience.
- Experience: Previous experience in a customer-facing role is an asset.
- Personal Qualities: Punctuality, client focus, efficient interpersonal skills, excellent oral communication, and reliability.
- Health Benefits: Dental plan, health care plan, and vision care benefits.
- Financial Benefits: Group insurance benefits and life insurance.
- Other Benefits: Free parking available and a permanent position.
