Technical IT Business Services Consultant

2 weeks ago


Edmonton, Alberta, Canada Cenergy International Full time
Job Overview

Cenergy International is seeking a highly skilled Technical IT Business Services Consultant to join our team. As a key member of our organization, you will be responsible for delivering service mapping services as part of the technical debt mitigation program.

About the Role

This is a net new role that requires strong analytical and planning skills, with the ability to work effectively in a multi-vendor/staff environment. You will be responsible for creating and maintaining service maps and associated deliverables within specified quality standards and timelines.

Responsibilities
  • Contribute to a team responsible for delivering service mapping services.
  • Work with the Service Mapping Lead to complete service maps and other associated deliverables.
  • Collaborate with the Service Mapping Lead to develop a workplan and monitor progress.
  • Create and maintain service maps and associated deliverables.
  • Engage and consult with application stakeholders to gather information and create service maps.
  • Utilize the ServiceNow application to create and maintain service maps.
  • Exercise analytical, planning, organizational, evaluation, and problem-solving skills.
Requirements

To be successful in this role, you will need:

  • A strong understanding of IT environments and infrastructure.
  • Excellent communication and interpersonal skills.
  • The ability to work effectively in a team environment.
  • Strong analytical and problem-solving skills.
Benefits

Cenergy International offers a competitive salary and benefits package, including ongoing training and development opportunities. We also offer dental insurance coverage, vision insurance coverage, basic life insurance & AD&D, long term disability, voluntary short-term disability, and direct deposit.



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