Mountain Restaurant Host/Hostess
4 days ago
Company Overview:
Auberge du Pommier is an upscale restaurant located in the Westin Trillium House Hotel, offering a unique mountain dining experience. Our stylish ski village setting provides a serene ambiance for guests to enjoy our extensive breakfast, lunch, and dinner selection.
Estimated Salary: $45,000 - $55,000 per year
Job Description:
We are seeking a skilled and enthusiastic Server to join our team. As a key member of our staff, you will be responsible for providing exceptional guest service, ensuring seamless ordering and delivery, and maintaining a clean and organized work environment.
The Day-to-Day:
- You will greet each guest warmly and with enthusiasm, setting the tone for a memorable dining experience.
- You will be aware of your surroundings and offer assistance to guests whenever needed, demonstrating a keen sense of observation and attention to detail.
- You will be knowledgeable about our menu offerings and make recommendations to enhance the guest experience.
- You will utilize seat-specific ordering to ensure timely delivery of food and maintain a smooth workflow.
- You will accurately enter information into the POS system, ensuring clear communication with the BOH team.
- You will respond promptly and courteously to guest requests or concerns, resolving issues efficiently and professionally.
- You will take pride in your workspace and monitor the cleanliness of your section, upholding high standards of quality and presentation.
- You will adhere to all food safety standards and systems, prioritizing the health and well-being of our guests.
- You will go above and beyond to accommodate special requests or celebrations, taking food preferences and guest allergies seriously.
Qualifications:
- A minimum of 2 years' serving experience in a similar environment.
- Smart Serve Certification is mandatory.
- High attention to detail and ability to remain calm under pressure in a fast-paced environment.
- Organizational skills and sales ability, with a strong focus on multitasking and communication.
- Able to maintain a level of professional urgency and momentum, with a passion for delivering exceptional guest experiences.
Benefits:
- Competitive wages/salary packages.
- Gratuity sharing.
- A comprehensive group benefits program.
- Training and development opportunities.
- Staff dining discount for you and up to 3 guests.
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