Front of House Ambassador
4 weeks ago
Vintage Hotels is seeking a skilled Front of House Ambassador to provide exceptional guest experiences in our Queen\u0027s Landing restaurant.
Key Responsibilities:
- Allocate servers and bussers to ensure seamless service.
- Meet and greet guests, seating them promptly with menus.
- Manage reservations and communicate with staff.
- Answer phone calls and take reservations according to Standard Operating Procedures.
- Assist servers and bussers during peak times.
- Communicate with managers and employees daily.
- Answer Room Service calls and upsell opportunities according to Standard Operating Procedures.
- Run buffet food and Room Service orders as required.
Requirements:
- Minimum one year experience as host/server in a fine dining establishment.
- Previous knowledge of the Niagara region is an asset.
- Up-selling and sales experience is considered an asset.
- Knowledge of Restaurant Reservation systems is an asset.
- Reliable transportation to Niagara-on-the-Lake.
What\u0027s in it for you:
- Complimentary meals.
- Discounts on hotel stays, restaurant visits, spa services, and treatments.
- Career advancement opportunities.
- Flexible scheduling.
- Company social events and recognition programs.
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