Front of House Ambassador

4 weeks ago


NiagaraontheLake, Ontario, Canada Vintage Hotels Full time

Vintage Hotels is seeking a skilled Front of House Ambassador to provide exceptional guest experiences in our Queen\u0027s Landing restaurant.

Key Responsibilities:

  • Allocate servers and bussers to ensure seamless service.
  • Meet and greet guests, seating them promptly with menus.
  • Manage reservations and communicate with staff.
  • Answer phone calls and take reservations according to Standard Operating Procedures.
  • Assist servers and bussers during peak times.
  • Communicate with managers and employees daily.
  • Answer Room Service calls and upsell opportunities according to Standard Operating Procedures.
  • Run buffet food and Room Service orders as required.

Requirements:

  • Minimum one year experience as host/server in a fine dining establishment.
  • Previous knowledge of the Niagara region is an asset.
  • Up-selling and sales experience is considered an asset.
  • Knowledge of Restaurant Reservation systems is an asset.
  • Reliable transportation to Niagara-on-the-Lake.

What\u0027s in it for you:

  • Complimentary meals.
  • Discounts on hotel stays, restaurant visits, spa services, and treatments.
  • Career advancement opportunities.
  • Flexible scheduling.
  • Company social events and recognition programs.


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