Quality Assurance Leadership Role
2 weeks ago
We are seeking a highly skilled Quality Assurance Manager to lead our quality systems and process control strategy across multiple locations.
This is a leadership role that requires a strong understanding of quality principles, statistical process control, and team management.
Key Responsibilities- Lead by example, demonstrating sound judgment and patience in handling quality issues, internal rejects, and employee coaching.
- Develop and implement rigorous test protocols and inspection processes to ensure raw materials, internally and externally produced products meet or exceed expectations.
- Investigate customer claims and sales complaints to identify root cause, make recommendations for corrective action, and resolve with appropriate parties.
- Represent plant at job site inspections and develop strong working relationships with claims inspectors and processing teams.
- Bachelor's Degree in a relevant engineering or technical discipline.
- 10 years of equivalent training and experience.
- WCM, Kaizen, or Lean Six Sigma experience.
- Excellent problem-solving capabilities and ability to work independently on assigned tasks.
- Proficient in Microsoft Office Suite and data analysis skills.
- Must be familiar with computers and statistical process control.
- ASQ-CQE certification would be an asset.
- Travel required between 25-40% (job sites, plants, off-site meetings, suppliers, and third-party manufacturers).
- Off-hours work may be required in cases of emergency.
CertainTeed is a subsidiary of Saint-Gobain, the world's largest building materials company with a 350-year legacy of innovation and growth. We're proud to be recognized as one of the best workplaces in North America and Canada.
We offer a competitive salary range of $120,000 - $180,000 per year, depending on experience.
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