Quality Assurance Leadership Role

2 weeks ago


Toronto, Ontario, Canada saint-gobain Full time
About the Job

We are seeking a highly skilled Quality Assurance Manager to lead our quality systems and process control strategy across multiple locations.

This is a leadership role that requires a strong understanding of quality principles, statistical process control, and team management.

Key Responsibilities
  • Lead by example, demonstrating sound judgment and patience in handling quality issues, internal rejects, and employee coaching.
  • Develop and implement rigorous test protocols and inspection processes to ensure raw materials, internally and externally produced products meet or exceed expectations.
  • Investigate customer claims and sales complaints to identify root cause, make recommendations for corrective action, and resolve with appropriate parties.
  • Represent plant at job site inspections and develop strong working relationships with claims inspectors and processing teams.
Requirements
  • Bachelor's Degree in a relevant engineering or technical discipline.
  • 10 years of equivalent training and experience.
  • WCM, Kaizen, or Lean Six Sigma experience.
  • Excellent problem-solving capabilities and ability to work independently on assigned tasks.
  • Proficient in Microsoft Office Suite and data analysis skills.
  • Must be familiar with computers and statistical process control.
  • ASQ-CQE certification would be an asset.
Working Conditions
  • Travel required between 25-40% (job sites, plants, off-site meetings, suppliers, and third-party manufacturers).
  • Off-hours work may be required in cases of emergency.
About Us

CertainTeed is a subsidiary of Saint-Gobain, the world's largest building materials company with a 350-year legacy of innovation and growth. We're proud to be recognized as one of the best workplaces in North America and Canada.

We offer a competitive salary range of $120,000 - $180,000 per year, depending on experience.



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