Director of Quality Assurance Leadership

6 days ago


Toronto, Ontario, Canada Company 1 - The Manufacturers Life Insurance Company Full time

Job Title: Director of Quality Assurance Leadership

About the Role

We are seeking a seasoned professional to lead our quality assurance initiatives and drive continuous improvement in our audit practices.

Key Responsibilities:
  • Develop and implement a global quality assurance program that evaluates conformance with professional standards and regulatory requirements.
  • Design and manage quality assurance reviews, ensuring compliance with professional standards and regulatory requirements.
  • Establish methodologies, tools, and processes for conducting quality assurance assessments and identifying areas for improvement.
  • Provide guidance and support to audit teams to address findings, improvement opportunities, and implement corrective actions.
  • Monitor key performance indicators and metrics to evaluate the effectiveness of the quality assurance program and identify opportunities for enhancement.
Requirements

To be successful in this role, you will require:

  • A university degree plus a recognized accounting or auditing professional designation.
  • Extensive experience in internal audit, with a strong understanding of audit methodologies, standards, and practices.
  • Excellent analytical and problem-solving skills, with the ability to identify root causes and develop practical solutions.
  • Strong communication and interpersonal skills, with the ability to collaborate effectively with internal stakeholders at all levels.
  • A proven track record in developing and implementing quality assurance programs within a corporate environment.
About Us

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States.

What We Offer

We offer a competitive annual base salary range of $103,050.00 CAD - $185,490.00 CAD, depending on location. In addition, we provide a wide array of benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans, including pension and a global share ownership plan with employer matching contributions, and financial education and counseling resources.



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