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Security Shift Manager

1 month ago


Vancouver, British Columbia, Canada Paladin Security Full time

Job Summary

As a Shift Supervisor with Paladin Security, you will be responsible for overseeing the daily operations of our security team on a busy college campus in Downtown Vancouver. This role requires strong leadership and communication skills, as well as the ability to work independently and as part of a team.

Key Responsibilities

  • Supervise and direct assigned Security Officers on shift, providing support and guidance as needed.
  • Maintain and enforce all Paladin Security policies and procedures, ensuring the highest standard of our security program.
  • Conduct investigations and perform follow-ups for all incidents, ensuring accurate and complete reporting.
  • Review and escalate incident reports as required, ensuring timely and effective resolution.
  • Liaise with facility and client representatives, representing Paladin Security and our client with professionalism and courtesy.
  • Assist in site orientation and training of new officers, ensuring completion of site orientation packages and officer review tests within the allotted training period.
  • Monitor and document performance of officers, identifying areas for improvement and providing feedback.

Requirements

  • Minimum of 1 year of work experience in the security industry.
  • Prior experience in a supervisory or managerial role, preferably in the security industry.
  • Experience working in a large multifaceted facility.
  • Strong communication, interpersonal skills, and professionalism.
  • Ability to function and lead in a highly dynamic environment.
  • Computer proficiency, including Microsoft Office Suite.
  • Physical ability to perform the duties of the position, including foot patrols indoors, outdoors, and in parkades, up and down stairs, and over uneven ground.

What We Offer

Paladin Security offers a competitive hourly rate of $21.20, as well as opportunities for professional growth and development in a dynamic and challenging environment.