Food Service Supervisor

6 days ago

Lunenburg County, Canada Subway Restaurant lunenburg Full time
Job Summary

We are seeking a highly skilled and experienced Food Service Supervisor to join our team at Subway Restaurant Lunenburg. As a key member of our management team, you will be responsible for overseeing the daily operations of our food service department, ensuring that our customers receive exceptional service and high-quality food products.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of a team of food service staff, including food preparation, portioning, and presentation.
    • Train staff in job duties, sanitation, and safety procedures to ensure a safe and healthy work environment.
    • Establish methods to meet work schedules and ensure that food and service meet quality control standards.
  • Customer Service
    • Address customer complaints or concerns in a professional and courteous manner.
    • Ensure that customer feedback is addressed and resolved in a timely manner.
  • Inventory and Supply Management
    • Maintain accurate records of stock, repairs, sales, and wastage.
    • Estimate ingredient and supplies required for meal preparation and ensure that orders are placed in a timely manner.
  • Reporting and Administration
    • Prepare and submit reports on sales, inventory, and customer feedback.
    • Maintain accurate records of employee hours, attendance, and performance.
Requirements
  • Education
    • Secondary (high) school graduation certificate.
  • Experience
    • 1 year to less than 2 years of experience in a food service supervisory role.
  • Personal Qualities
    • Excellent communication and interpersonal skills.
    • Ability to work in a fast-paced environment and prioritize tasks effectively.
    • Flexibility and adaptability in a dynamic work environment.
Working Conditions
  • 35 hours per week.
  • Permanent employment.
  • English language proficiency.

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