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Technical Support Specialist

2 months ago


Grande Prairie, Canada Allamani Technical Solutions Ltd Full time
Job Title: Technical Support Engineer

We are seeking a highly skilled Technical Support Engineer to join our team at Allamani Technical Solutions Ltd.

Job Description:

The Technical Support Engineer will be responsible for providing technical support to clients, designing and implementing information systems business solutions, assessing physical and technical security risks, and developing policies and procedures to minimize the effects of security breaches.

Key Responsibilities:
  • Confer with clients to identify requirements and provide technical support
  • Design, develop, and implement information systems business solutions
  • Assess physical and technical security risks to data, software, and hardware
  • Develop policies, procedures, and contingency plans to minimize the effects of security breaches
  • Conduct reviews to assess quality assurance practices, software products, and information systems
  • Resolve conflict situations and provide ongoing support to clients
Requirements:
  • 2 years to less than 3 years of experience in a related field
  • Ability to work independently in a fast-paced environment
  • Fast-paced environment with tight deadlines
  • Repetitive tasks with attention to detail
  • Ability to work under pressure
Benefits:
  • Parking available
  • Permanent employment
  • 30 hours per week
  • English language