Business Solutions Analyst

2 days ago

Windsor, Ontario, Canada City Of Windsor Full time
Business Solutions Analyst - Windsor Police Service

We are seeking a highly skilled Business Solutions Analyst to join our team at the Windsor Police Service. As a key member of our Information Technology unit, you will be responsible for developing and supporting business systems, applications, and processes to drive organizational modernization and improvement.

Key Responsibilities:
  • Develop and implement continuous improvement initiatives through the modernization of business processes, technology systems, integrations, reporting, and data analysis and visualization capabilities.
  • Design, develop, maintain, and support new and existing business applications, as well as Application Programming Interfaces (APIs), to ensure integrity and sustainability.
  • Consult with staff to analyze business processes, systems, and data structures to make recommendations for improvements in service delivery and data analytics.
  • Participate in and support the development of the IT project portfolio plans and long-term strategic goals, evaluating new technologies and providing recommendations for strategic projects.
  • Develop and deliver IT documentation, recommendation reports, presentations, and training as required.
Requirements:
  • University degree in Computer Science or a three-year Community College diploma in a Computer Science-related program.
  • Knowledge of the latest programming languages and/or strong SQL experience for databases such as Microsoft SQL Server.
  • Understanding of relational database concepts.
  • Experience and knowledge in information technology service management or operational process creation, process and/or technical writing, and facilitating meetings and requirements gathering.
  • Excellent written and oral communication skills, including the ability to understand, compile, and sort technical data for presentation to decision makers.

This is a full-time in-office position with a Monday to Friday day shift schedule and after-hours support as required. Successful candidates will be required to successfully complete a thorough background investigation.

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