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Customer Service Representative: Intake

2 months ago

Ottawa, Ontario, Canada Ottawa Humane Society Full time

About the Role

The Ottawa Humane Society is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be the first point of contact for our community, providing exceptional service and support to those in need.

Key Responsibilities

  • Provide excellent customer service to our community, responding to inquiries and resolving issues in a timely and professional manner.
  • Work collaboratively with our team to ensure seamless communication and support.
  • Develop and maintain relationships with our community, building trust and confidence in our organization.
  • Stay up-to-date on our services and programs, providing accurate information to our community.

Requirements

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong problem-solving skills and ability to think critically.
  • Experience working with Microsoft Word, Excel, and Outlook.

What We Offer

  • A competitive hourly wage range of $20.32 - $24.72.
  • A permanent full-time position with 75 hours biweekly.
  • A permanent part-time position with 36 hours biweekly.
  • A supportive and collaborative team environment.
  • Opportunities for professional development and growth.

How to Apply

If you are a motivated and customer-focused individual who is passionate about making a difference in your community, we encourage you to apply. Please submit your resume and cover letter to the attention of the Manager: Human Resources.