Restaurant Operations Manager

4 weeks ago


Whistler, British Columbia, Canada WTC Burger Management Systems Full time
Job Summary

We are seeking a highly skilled Restaurant Operations Manager to join our team at WTC Burger Management Systems. The successful candidate will be responsible for overseeing the daily operations of our restaurant, ensuring that all tasks are completed efficiently and effectively.

Key Responsibilities
  • Determine the type of services to be offered and implement operational procedures to ensure seamless execution.
  • Ensure that all health and safety regulations are followed, maintaining a safe and healthy environment for customers and staff.
  • Negotiate with clients for catering or use of facilities, building strong relationships and driving business growth.
  • Address customer complaints or concerns in a professional and timely manner, providing exceptional customer service.
  • Plan, organize, direct, control, and evaluate daily operations, ensuring that all tasks are completed to the highest standard.
  • Supervise a team of 5-10 staff members, providing guidance and support to ensure that they are equipped to perform their roles effectively.
Requirements
  • Secondary (high) school graduation certificate.
  • 2 years to less than 3 years of experience in a similar role.
Work Conditions and Physical Capabilities
  • Fast-paced environment.
  • Work under pressure.
  • Repetitive tasks.
  • Attention to detail.
  • Combination of sitting, standing, and walking.
  • Standing for extended periods.
Personal Suitability
  • Accurate.
  • Client focus.
  • Dependability.
  • Excellent oral communication.
  • Flexibility.
  • Organized.
  • Reliability.
  • Team player.
Health Benefits
  • Health care plan.
  • Work Term: Permanent.
  • Work Language: English.
  • Hours: 40 hours per week.


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