Customer Experience Specialist

3 weeks ago


Vancouver, British Columbia, Canada Real Canadian Superstore Full time

At Real Canadian Superstore, we're seeking a skilled Personal Shopper to join our team. As a Personal Shopper, you'll play a crucial role in delivering exceptional customer service and ensuring a seamless shopping experience.


Key Responsibilities:



  • Provide top-notch customer service by addressing general questions and maintaining a positive store environment
  • Efficiently shop for customers by accurately fulfilling their orders with quality products
  • Process customer transactions accurately using debit, credit, cash, and gift cards
  • Communicate with customers to verify order accuracy or request product substitutions

Requirements:



  • A team player with a keen attention to detail
  • Ability to work independently in a fast-paced environment
  • Resourcefulness and courtesy when resolving customer inquiries
  • Motivation to learn and adapt to new situations

We Offer:



  • A flexible schedule that may include days, evenings, nights, and weekends
  • The opportunity to work in a dynamic retail environment with a supportive team
  • Comprehensive training to set you up for success in this role

About Us:


At Real Canadian Superstore, we're committed to delivering an exceptional shopping experience to our customers. Our team members are the heart of our organization, and we're looking for individuals who share our passion for customer service and teamwork.



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