Configuration Specialist

2 days ago


Waterloo, Ontario, Canada Sun Life Financial Full time
Job Title: Configuration Analyst

At Sun Life Financial, we're seeking a highly skilled Configuration Analyst to join our team. As a key member of our Financial Operations team, you'll play a critical role in configuring business systems solutions to help our professionals deliver exceptional results for our clients.

Key Responsibilities:
  • Configure business systems solutions to meet the evolving needs of our clients and business units.
  • Build and modify reports within our platform, including operational reports, health/error reports, and client-facing reports.
  • Develop and facilitate test cases to ensure accuracy in our components, working closely with other financial operations teams.
  • Participate in analysis to support the implementation of new functionality within our platform, integrating new releases, best practices, and optimization.
  • Work closely with business partners to understand their needs and requirements, offering solutions at a granular level of detail.
  • Document business needs, testing documents, and collect approvals to implement changes.
  • Provide support to our operational teams in diagnosing and resolving configuration issues.
Requirements:
  • Advanced understanding of Microsoft Excel, including functions, pivot tables, and formulas.
  • Working knowledge of relational databases, including keys, joins, and inclusion/exclusion criteria.
  • Basic understanding of SQL is an asset.
  • Ability to communicate effectively with technical and business audiences.
What We Offer:
  • A caring, supportive, and inclusive culture.
  • A collaborative and interactive team environment.
  • Care Days and Sick Days to support your well-being.
  • Flexible Benefits to meet your needs and those of your family.
  • Pension Plan participation with automatic and matching contributions.

We're committed to diversity and inclusion, and we welcome applications from qualified individuals from all backgrounds. If you're passionate about delivering exceptional results and making a difference in the lives of our clients, we encourage you to apply.



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