Tourism Operations Manager

3 weeks ago


Radium Hot Springs, British Columbia, Canada Scootin Kootenay Tours Full time
About the Role

We are seeking an experienced Assistant Manager to join our team at Scootin Kootenay Tours. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our tourism business.

Key Responsibilities
  • Manage a team of staff and assign duties to ensure seamless operations
  • Develop and implement marketing strategies to drive business growth
  • Plan and monitor budgets, revenues, and expenses to ensure financial stability
  • Determine staffing requirements and recruit, hire, and supervise staff and/or volunteers
  • Resolve issues that may arise, including customer requests, complaints, and supply shortages
  • Oversee payroll administration and conduct performance reviews
  • Supervise office and volunteer staff, and plan, organize, direct, control, and evaluate daily operations
Requirements
  • 1-2 years of experience in a similar role
  • Bachelor's degree in a related field
  • Excellent communication and leadership skills
  • Ability to work in a fast-paced environment and under pressure
  • Attention to detail and ability to multitask
What We Offer
  • Opportunity to work in a dynamic and growing tourism business
  • Competitive salary and benefits package
  • Free parking available
  • Work Term: Permanent
  • Work Language: English
  • Hours: 30-40 hours per week


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