Information Technology Specialist

4 weeks ago


Edmonton, Alberta, Canada tappCONNECT Full time

Job Summary: We are seeking a skilled Information Technology Specialist to join our team at tappCONNECT. The successful candidate will be responsible for providing technical support to our employees, ensuring the smooth operation of our computer systems and networks.

Key Responsibilities:

  • Provide technical assistance to employees experiencing difficulties with computer systems and networks.
  • Configure and troubleshoot computer equipment, including setting up new hardware and software.
  • Develop and maintain technical documentation, including user guides and troubleshooting procedures.
  • Collaborate with other technical teams to resolve complex technical issues.
  • Stay up-to-date with the latest technology trends and advancements.

Requirements:

  • College or CEGEP diploma in a related field.
  • 3-5 years of experience in a technical support role.
  • Excellent problem-solving and communication skills.
  • Ability to work in a fast-paced environment with tight deadlines.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.


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