Information Technology Specialist

2 weeks ago

Edmonton, Alberta, Canada tappCONNECT Full time

Job Title: Information Technology Specialist

About the Role:

We are seeking a highly skilled Information Technology Specialist to join our team at tappCONNECT. As an IT Specialist, you will be responsible for providing technical support to our employees, ensuring the smooth operation of our computer networks and systems.

Key Responsibilities:

  • Provide technical assistance to employees experiencing difficulties with computer systems and networks
  • Set up and configure computer equipment, including operating systems and software
  • Collect and maintain a problems and solutions log for use by other technical support analysts
  • Collaborate with the team to identify and implement solutions to technical issues

Requirements:

  • 3 years of experience in a technical support role
  • Excellent problem-solving and communication skills
  • Ability to work in a fast-paced environment with tight deadlines

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment

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