Digital Transformation Strategist
3 days ago
Location: Toronto, ON
About the Role:We are seeking a highly experienced Chief Technology Officer (CTO) to lead our digital transformation and e-commerce initiatives within the North American manufacturing and distribution portfolio.
Key Responsibilities:- Spearhead digital and e-commerce strategies across various sectors in North America.
- Integrate cutting-edge technologies to elevate e-commerce platforms and provide exceptional customer experiences.
- Leverage real-time data and AI/machine learning to monitor market trends and inform strategic decisions.
- Utilize platforms such as Gorgias, Tidio, and Zendesk to enhance customer service and operational efficiency.
- Nurture strong relationships with key decision-makers at major retail partners, including Amazon, Wayfair, Walmart, Costco, and others.
- Drive revenue growth by leveraging data analytics and making informed strategic choices.
- Align digital transformation objectives with the goals of Private Equity stakeholders.
Estimated Salary Range: $150,000 - $200,000 per year.
Qualifications/Must Haves:- Proven track record of digital innovation and e-commerce success within the manufacturing and distribution sectors.
- Demonstrated expertise in AI and machine learning with recent accomplishments that highlight these capabilities.
- Strong experience with platforms such as Gorgias, Tidio, and Zendesk.
- Established relationships with decision-makers at Amazon, Wayfair, Walmart, Costco, and similar retail partners.
- Recent success in using data and technology to monitor market trends and drive business strategies.
- Experience working in a Private Equity environment.
- Toronto-based, with ability to work on-site as required.
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