Assistant General Manager

2 weeks ago

New Westminster, British Columbia, Canada Boston Pizza International, Inc. (Calgary) Full time
Job Summary

We are seeking a highly motivated and experienced Assistant General Manager to join our team at Boston Pizza International, Inc. (Calgary). As a key member of our management team, you will be responsible for overseeing the daily operations of our restaurant, including training, development, staffing, scheduling, and performance management of our Front of House team members.

Key Responsibilities
  • Leadership and Team Management
    • Lead by example and work alongside your team members to ensure exceptional customer service and a positive work environment.
    • Develop and implement strategies to improve team performance and achieve business objectives.
  • Operational Excellence
    • Ensure seamless day-to-day operations, including inventory management, cash handling, and customer service.
    • Monitor and analyze sales data to identify trends and opportunities for growth.
  • Guest Experience
    • Ensure that every guest has an exceptional dining experience, from start to finish.
    • Address guest complaints and concerns in a professional and timely manner.
  • Business Development
    • Develop and implement marketing strategies to drive sales and increase brand awareness.
    • Collaborate with the marketing team to create engaging promotions and events.
Requirements
  • Minimum 2 years of experience in a restaurant management role.
  • Proven track record of success in leading high-performing teams.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing circumstances.
  • Strong analytical and problem-solving skills.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • A chance to work with a leading brand in the casual dining industry.

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