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General Manager

2 months ago


New Westminster, British Columbia, Canada Merry Maids of Burnaby & New Westminster Full time
About the Role

We are seeking a highly skilled and experienced General Manager to lead our cleaning services team at Merry Maids of Burnaby & New Westminster. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our business, ensuring that we deliver exceptional cleaning services to our clients.

Key Responsibilities
  • Strategic Planning: Develop and implement business strategies to drive growth and profitability, aligning with the company's overall vision and goals.
  • Team Management: Lead and manage a team of cleaning services professionals, providing guidance, support, and coaching to ensure they have the skills and resources needed to excel in their roles.
  • Client Relationships: Foster strong relationships with our clients, understanding their needs and expectations, and ensuring that we deliver high-quality services that meet or exceed their requirements.
  • Financial Management: Oversee the financial performance of the business, including budgeting, forecasting, and cost control, to ensure we maintain a healthy bottom line.
  • Operational Excellence: Implement processes and procedures to ensure efficient and effective operations, minimizing waste and maximizing productivity.
  • Compliance and Risk Management: Ensure that our business operates in compliance with all relevant laws, regulations, and industry standards, minimizing risk and protecting our reputation.
Requirements
  • 3 years to less than 5 years of experience in a management role, preferably in the cleaning services industry.
  • Proven track record of success in leading teams and driving business growth.
  • Strong financial management skills, including budgeting, forecasting, and cost control.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and team members.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.