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General Manager
2 months ago
We are seeking a highly skilled and experienced General Manager to lead our restaurant operations at Whatafood Food Services Inc. As a key member of our management team, you will be responsible for overseeing the day-to-day activities of our restaurant, ensuring exceptional customer service, and driving business growth.
Key Responsibilities- Strategic Planning: Develop and implement business strategies to achieve sales growth, improve customer satisfaction, and increase operational efficiency.
- Team Management: Lead and motivate a team of 5-10 employees, providing guidance, coaching, and performance feedback to ensure high levels of productivity and job satisfaction.
- Financial Management: Manage restaurant finances, including budgeting, forecasting, and controlling costs to achieve profitability.
- Customer Service: Ensure exceptional customer service, responding to customer complaints and feedback, and implementing initiatives to improve customer satisfaction.
- Inventory Management: Oversee inventory management, including ordering, receiving, and stocking of supplies and equipment.
- Quality Control: Ensure high-quality food and service standards, implementing quality control measures to prevent errors and maintain a clean and safe environment.
- Education: College, CEGEP, or other non-university certificate or diploma from a program of 1 year to 2 years.
- Experience: 5 years or more in a restaurant management role.
- Skills: Strong leadership and communication skills, ability to work in a fast-paced environment, and attention to detail.
- Work Environment: Fast-paced restaurant environment with a focus on customer service.
- Physical Demands: Ability to work in a standing position for long periods, lift up to 25 pounds, and move quickly in a fast-paced environment.
- Organizational Skills: Ability to prioritize tasks, manage multiple projects, and meet deadlines.
- Team Player: Ability to work collaboratively with a team, build strong relationships, and maintain a positive attitude.
- Initiative: Ability to take initiative, think critically, and solve problems effectively.
