Masonry Product Sales Manager
6 days ago
CRH is seeking a highly skilled Key Account Manager to join our team in the Masonry Sales department. As a Key Account Manager, you will be responsible for maintaining existing business relationships, increasing customer orders, and developing new customer relationships within the Edmonton and Calgary markets.
Key Responsibilities- Cultivate and Develop Opportunities
- Cultivate and develop opportunities to incorporate safe work practices into daily working routine
- Assist others in identifying and adhering to established safety procedures
- Be mindful of potential safety issues and report them immediately to a Supervisor, Safety Committee member or Group Health and Safety Manager
- Technical Support
- Provide technical support at the request of architects and engineers relating to the design and specification of masonry products
- Project Review and Specification
- Review project specifications to ensure correct specification of masonry products
- Investigate possible sales on projects where alternate products may be specified
- Design and Specification
- Review designers' current design options on specific projects with the objective of stimulating the creativity of designers to use our masonry products
- Prospecting and Sales
- Further prospect masonry sales opportunities on a regular basis by leveraging existing relationships, reviewing industry lead sources, attending industry association and seminars
- Account Planning and Management
- Profile consultants, determine their propensity for our masonry product line, identify competitive opportunities, create and follow an account plan for each client
- Information Sessions and Training
- Conduct information sessions (lunch 'n learns) promoting the use of our hardscape and masonry products to building architects, structural engineers and developers/builders, as well as educational institutions
- Train designers with respect to the inventory product line and technical information
- Education and Communication
- Educate Design-Build Contractors, General Contractors, Construction Managers and Contractors regarding our masonry product, the performance characteristics of the product line and the value-added services that the company offers
- Educate design engineers on the use of masonry design software
- Order Tracking and Analysis
- Track won and lost orders, compiling reasons for success or loss
- Use success analysis to increase profitability of future sales and develop transactional sales
- Use Loss Analysis to create strategic action plans to reduce future losses
- Inventory Management
- Ensures inventory level of marketing literature (catalogues, brochures, etc.) is maintained and proactively monitors in anticipation of upcoming events, shows and presentations
- Feedback and Networking
- Collects feedback from customers and key industry contacts and shares with sales team and management for strategic planning purposes
- Creates a positive corporate profile and maintains key industry & industry-related relationships by utilizing and expanding networking opportunities
- Display and Presentation
- May construct and maintain displays in stores and in dealers' yards
- 10+ years sales experience
- Proven ability to grow sales in prior sales roles
- Experience using SalesForce (CRM)
- Post secondary education in a technical or business school
- Advanced computer skills in Microsoft Office and some AutoCAD experience are necessary
- Ability to read and interpret construction drawings and specifications
- Ability to intermittently lift-up to sixty (60) pounds without assistance
- Ability to travel within western Canada and the U.S.A
- Basic understanding of the subcontractor and negotiated contractor (design build) sales approach
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