Senior Manager – Communications Channels and Editorial Strategy

1 week ago

Toronto, Ontario, Canada BMO Full time

**Job Summary**

We are seeking a highly skilled and experienced Strategic Communications Leader to join our team at BMO. As a key member of our Corporate Affairs group, you will be responsible for leading a team of communicators and web content specialists in managing BMO's enterprise communication channels.

**Key Responsibilities**

• Lead a team focused on strategic content development, channel optimization, web content management, and email distribution

• Build an interdependent team that collaborates across groups to deliver multi-channel communication campaigns that create value for all stakeholders

• Regularly connect work to BMO's Purpose, values, and strategy, set inspirational goals, define clear expected outcomes, and ensure accountability for follow through

• Foster an inclusive culture that supports BMO's Purpose, embodies Winning Culture behaviors, and role models BMO's values

• Improve team performance, recognize and reward performance, coach employees, and support their development, and manage poor performance

• Attract, retain, and enable the career development of top talent

• Oversees the coordination, execution, and daily management of enterprise communication channels, including intranet, email, and blog, ensuring timely and efficient delivery of an integrated content publication strategy

• Reviews channels for effectiveness, monitors, and tracks performance and recommends enhancements

• Develops solutions, makes recommendations, and provides counsel based on an understanding of the business strategy, stakeholder needs, communication best practices, and industry trends

• Leads channel optimization strategy, including determining priorities based on business objectives and managing projects to ensure timely delivery of creative solutions

• Proposes, manages, and leads cross-functional channel optimization and enhancement projects in collaboration with internal and external stakeholders

• Maintains awareness of communication best practices, industry trends, and technological advancements to implement creative solutions that improve operations

• Maintains, streamlines, and ensures documentation of processes and procedures to effectively manage projects and complete work

**Requirements**

• Typically 7+ years of relevant experience and post-secondary degree in a related field of study or an equivalent combination of education, experience, and industry knowledge

• Expert knowledge of and experience with Microsoft Office, content management systems (e.g., SharePoint), and email platforms (e.g., PoliteMail)

• Able to respond quickly and effectively manage through ambiguity

• Knowledge of financial services preferred

• In-depth verbal and written communication skills

• In-depth expert analytical and problem-solving skills

• Demonstrated track record of data-driven decision-making

• Demonstrated ability to manage people, projects, and relationships and influence stakeholders

**What We Offer**

We offer a competitive salary and a comprehensive benefits package, including health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit our website.

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