Hotel Operations Manager

2 days ago


Medicine Hat, Alberta, Canada Best Western Premier Full time
Job Description

We are seeking a skilled and experienced Hotel Operations Manager to join our team at Best Western Premier. This is a leadership role that requires strong communication and problem-solving skills, as well as the ability to work in a fast-paced environment.

About Us

Best Western Premier is a leading hospitality brand with a commitment to excellence and customer satisfaction. We offer a dynamic and supportive work environment, with opportunities for growth and development.

Key Responsibilities
  • Co-ordinate activities with other work units or departments to ensure smooth hotel operations
  • Establish work schedules and procedures to meet business needs
  • Perform same duties as workers supervised to maintain a high level of quality and service
  • Prepare and submit reports on hotel performance and operations
  • Assist clients/guests with special needs and provide exceptional customer service
  • Co-ordinate, assign and review work to ensure efficient use of resources
  • Hire and train staff in job duties, safety procedures and company policies
Supervision

This role involves supervising more than 20 people and requires strong leadership and management skills.

Additional Information

The ideal candidate will have experience in hotel operations and management, with a strong understanding of customer service principles and practices. The salary for this position is estimated to be between $45,000 and $60,000 per year, depending on experience and qualifications.



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